Reach out to Customer Support with your order number and email address to submit a cancellation request. If your order was placed during peak periods or over the weekend, cancellations may not be possible. Cancellations are not guaranteed.
Disclaimer: The abuse of cancellations that are deemed as unusual activity will be suspended from future cancellations. For more information, please review our terms of use.
DO YOU SHIP INTERNATIONALLY?
Yes. Orders shipped outside CHINA are subject to non-refundable customs duties/taxes. Global-E has enabled us to allow the payment of stated fees at the time of checkout.
Dafuri.com ships to the following countries: AR, BR, CA, CO, CR, DO, EC, HK, HU, ID, IL, KW, MY, MX, PA, PH, QA, RU, SA, SG, TW, AE, UA, UY, VN, ZA
HOW DO I START A RETURN?
You have up to 7 days upon delivery to return items purchased on Dafuri.com. Visit our self service returns portals by simply clicking the link below: - All return submissions are subject to review.
CAN I MAKE MODIFICATIONS TO MY ORDER AFTER IT'S BEEN PLACED?
Once an order has been confirmed, it can't be modified or adjusted.
WHAT PAYMENT METHODS DO YOU TAKE?
latmosdesign.com accepts all major credit cards including:Visa, MasterCard, American Express, Discover, and PayPal.Payments made via PayPal must be purchased by a verified account with a confirmed shipping address.
Other payment methods will vary per region:Apple Pay, Google Pay, etc.
I RECEIVED A DAMAGED PRODUCT, WHAT SHOULD I DO?
Please contact help@latmosdesign.com within 24-48 hours of delivery. We ask you to provide detailed images of the product(s) in question along with the packing/invoice slip.
I RECEIVED A TRACKING NUMBER, BUT THE SHIPMENT HASN'T MOVED.
Tracking numbers are generated when your shipping label is created. Allow 1-3 business days for the courier to scan the package for updates.
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